JOB SUMMARY

Assuming a key role within the Program Management organization of — Professional Services, you will be responsible for managing implementation and integration of client solutions, based on company’s products for various clients throughout the world; delivering high-quality solutions on-time and on-budget; leading and managing project teams; collaborating with clients to resolve any issues; working on day to day project scheduling and time management, resource management, project risk management, as well as tracking and reporting on project status and achievement of projects objectives

QUALIFICATIONS

§  5+ years of hands-on Project Management experience with a software vendor, IT consulting organization, or an Information Systems Integrator

§  Experience in the telecommunications industry 

§  Proven track record of success managing multi-disciplinary projects within cross-functional matrix-managed environments

§  Proven ability to manage to project objectives and milestones, and meet client time, budget and quality requirements

§  Proven ability to establish and maintain long-term client relationships as well as establish and manage project-specific client expectations

§  Excellent ability to build and lead efficient project teams, while managing the “soft issues” within the team

§  Proven ability to manage project risks and recommend appropriate solutions

§  Proficiency at managing multiple simultaneous projects

§  Excellent leadership, interpersonal, communication and presentation skills

§  Working knowledge of formal Systems Development and Integration methodologies, approaches, techniques and tools

§  Ability and willingness to conduct majority of the work at client sites and travel for 50 - 70% of total time

EDUCATION

§  Bachelor’s degree in Computer Science, Engineering, Commerce, Mathematics or related areas

§  Project Management Professional (PMP) designation is advantageous

ESSENTIAL FUNCTIONS

§  To lead and be accountable for client projects, work breakdown structures and creation of work-plans, managing the on-going commercial relationship and the overall delivery of projects comprising implementation and integration of company’s order entry and order management systems at client sites

§  To directly undertake project management activities, including leading, monitoring, assigning work and delegating, managing all aspects of the project delivery and reporting on project progress

§  To identify and negotiate opportunities to sell additional services and support offerings during and after the customer implementation while acting within the overall sales strategy, engaging the Sales Executive as appropriate

§  To identify incremental sales opportunities and engage the sales organization to pursue the opportunity

§  To oversee and assist with client implementations assigned to other project managers as required

§  To build and lead effective and focused project delivery teams

§  To maintain effective relationships with OEM channel and reseller partners in joint project delivery engagements

§  Ability to work in a fast-paced and growth oriented entrepreneurial company